Activate your Booost account

Before you can start using Booost, you need to activate your account. This article explains how to do this, and what to try if something goes wrong.

Activate your account from your welcome email

1. Open the welcome email you received.
2. Select 'Activate your account'.
3. Enter your name.
4. Set your password.
5. Agree to the Privacy Policy and EULA.

Once you've done this, you can sign in and start using Booost.

If you'd like to use a different email address on your account, see [Change your email address].

Booost is account-based. If you sign in on a new device, you don't need to activate your account again – just sign in with the email address and password you set when you first activated.

Haven't received an email?

Check your spam or junk folder first. You can also search your inbox for "Welcome to Booost".

If you still can't find it:

• If you're a DSA student, check with your Assistive Technology Service Provider that your order has been placed. If they confirm it has, contact our Support team.
• If you bought your licence directly from our website, contact our Support team.
• If your school or university provided your licence, contact the staff member who manages your licences.

If you're not sure who to contact, get in touch with our Support team and they'll help.

Activate your account manually

You can also activate your account without using the link in your email

Before you start, you'll need:

• Your Booost licence key, from your licence activation email. If you can't find it, see [Can't find your licence key].
• The email address that received your licence activation email.

To activate manually:

1. Open Booost.
2. Select 'Activate account'.
3. Paste in your licence key. Make sure there are no spaces before or after it.
4. Select 'Next'.
5. Enter your first name. You can change this at any time in 'Account'.
6. Enter the email address that received your licence key, using lower case only.
7. Select 'Next'.
8. Choose a password, and enter it again to confirm.
9. Select 'Finish'.

Trouble activating your account?

Try these steps:

1. Activate your account manually, using the steps above.
2. Check your licence key is correct, with no spaces before or after it.
3. Check the email address you've entered:
   • It matches the address your licence activation email was sent to.
   • There are no spelling mistakes.
   • It's all lower case, with no capital letters.

If none of these help, contact our Support team and they'll help you get set up.