Getting Started with Support

Support

‘Support’ provides tools to support you throughout your day across your events and tasks. The Support page includes features to help you reflect, review your wellbeing, and quickly access emergency support services when needed. You can access the Support section from the top tab of the app.

Learner resources

‘Learner Resources’ are a range of guides, videos, and toolkits written by specialists to help you build new skills and strategies and get advice when you need it.

You can access ‘Learner Resources’ through the purple ‘Learner Resources’ button on the ‘Account’ page in both the Booost app and web version.

Web version:

App version:

Learner Resources

Each guide has the option to listen aloud and a summary, with the content broken down into subheadings or steps. You can filter the content by using the search bar, looking at content tagged ‘Quick read’ or ‘Video’, or by category or topic.

Study Tips

In ‘Study Tips’, you can find guides and strategies to support your learning and academic work, including topics such as:

• Revision and exam preparation
• Reading, research, and note-taking
• Writing assignments and presentations
• Lectures, classes, and practical learning

Manage Your Time

In ‘Manage Your Time’, you can find support with organisation and productivity, including:

• Time management and prioritisation strategies
• Planning routines and building habits
• Managing deadlines and workload
• Using technology and tools to stay organised

Looking After Yourself

In ‘Looking After Yourself’, you can access wellbeing-focused support and strategies, including:

• Managing anxiety, stress, or overwhelm
• Grounding and mindfulness exercises
• Looking after yourself alongside your studies
• Building healthy routines and self-care strategies

Toolkits

In ‘Toolkits’, you can find disability-specific information and guides on accessing support, diagnosis, and self-advocation.

Using Emergency contacts

1. Open the Booost app.
2. Click on ‘Support’ or the rocket icon.
3. Click on ‘Emergency contacts’.
4. This will take you to the ‘Emergency help’ page.

5. Scroll through the list and click on the service you would like to access.
6. You can view the details of the service and choose a contact method or view their website.

Using Reach out

1. Open the Booost app on a mobile device.
2. Click on ‘Support’ or the rocket icon.

3. Click ‘Reach out for Help’ in the ‘Support’ view.

   

4. Tap the name of the contacts you would like to send the message to.
5. If you want to edit the Reach out message, tap into the ‘Your message’ text box.
6. Click ‘Send to _ recipient(s)’.
7. This will auto-fill the message and contact details in an SMS, RCS, or iMessage.
8. Click send on the SMS, RCS, or iMessage.

Reflect

There are lots of ways to use ‘Reflect on your day’:

• Track your mood and wellbeing
• Track reflections for a group project or placement
• Track new study skills or strategies and if they are useful for you

To ‘Reflect on your day’

1. Open the Booost app.
2. Click on ‘Support’ or the rocket icon.
3. Click on ‘Reflect on your day'

4. Choose a mood icon and click ‘Continue’.
5. Click the text box, and type in any notes.
6. Click ‘Continue’.
7. If you don't add any notes, click ‘Skip’.
8. Once you have completed your Reflection, you can choose to 'Look ahead' to see upcoming events.

Using ‘Look back’

1. Open the Booost app.
2. Click on ‘Support’ or the rocket icon.
3. Click on ‘Look back’.
4. Click on a reflection entry to view any notes you have added.
5. Click ‘Load more’ at the bottom of the page to load another seven days.